KlinKode (“the Company”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you install or use KlinKode Cart Lock (“the App”) in connection with your Shopify-supported store.
Personal Information the App Collects
Upon installing the App, we automatically gain access to certain types of information from your Shopify account, including but not limited to: Shop email, Store language, Products, Translations, and Validations.
Furthermore, once you have installed the App, we may collect personal information about you and others who may access the App on behalf of your store. This information may include your name, address, email address, phone number, and billing information, which is collected directly from you through your Shopify account.
How We Use Your Personal Information
The personal information we collect is used to provide the Service and to facilitate the operation of the App. Additionally, we utilize this information to:
- Communicate with you about updates, features, or products related to the App;
- Optimize and improve the functionality of the App;
- Offer you information or services that may be of interest to you.
We assure you that your personal information is neither sold nor shared with third parties, unless mandated by law.
Customer Information
The information related to your customers (“Customer Data”) is utilized solely for the provision of the Service. The App offers a variety of tools and features aimed at enhancing the interaction between your customers and your online store. It is your responsibility to ensure that the appropriate legal basis for processing Customer Data has been established before utilizing our Service for such purposes.
KlinKode acts as a data processor or service provider, processing Customer Data strictly according to your instructions and on your behalf. As such, by law, you are considered the data controller of your Customer Data, and KlinKode adheres to your instructions regarding this data.
Customer Data is not sold or shared with any third parties, unless required by law.
Sharing Your Personal Information
We may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information we receive, or to protect our rights and the integrity of our App.
Your Rights
If you reside in Europe, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. Should you wish to exercise these rights, please contact us through the provided contact details.
Please note, we process your information to fulfill contracts we might have with you, or to pursue our legitimate business interests. Additionally, your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
We securely store your Personal Information on our servers for as long as you use our Service. Should you decide to uninstall the App from your store, your Personal Information will be deleted from our databases within 48 hours of the uninstallation.
Activity data related to the App is retained securely on our servers for up to 30 days.
Changes to This Privacy Policy
We reserve the right to update this privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you wish to make a complaint, please contact us via the contact page on our website, KlinKode.com.
This privacy policy ensures that we handle your data transparently and with the utmost care, aligning with legal and regulatory requirements and reinforcing our commitment to your privacy.
