How to Remove Shop Pay from Shopify: A Simple Guide

Introduction

If you’re wondering how to remove Shop Pay from Shopify or hide payment methods, then you’re in the right place. This guide will walk you through the process in simple steps and help you understand what Shop Pay is, how it differs from Shopify, and whether it’s the right choice for your store.

Shop Pay is Shopify’s native accelerated checkout system that saves customer info for faster future purchases. While convenient, not every store wants to use Shop Pay—especially if you’re offering third-party payment gateways, subscriptions, or regional options.

In this guide, we’ll show you step-by-step how to remove Shop Pay from Shopify and ensure your customers see only the payment options you prefer.

What is Shop Pay and Why Remove It?

Shop Pay is Shopify’s own checkout method that speeds up the purchase process by storing customers’ shipping and billing info. It’s designed to increase conversions by reducing friction during checkout.

However, you may want to remove Shop Pay if:

• You’re using an external payment processor (e.g., PayPal, Stripe only)
• You want to simplify your checkout options
• You’re running a B2B store or subscriptions that require different flows

What is Shop Pay?

Shop Pay is a fast and easy checkout option created by Shopify. It helps customers pay quickly by saving their information for future purchases. It also offers Shop Pay Installments, allowing buyers to split payments over time.

But Shop Pay is not the same as Shopify. Shopify is the entire e-commerce platform, while Shop Pay is just one feature within Shopify.

Many store owners get confused about the terms. Asking “Is Shop Pay Shopify?” is common. The answer: Shop Pay is a service, Shopify is the platform. If you’re wondering, “What is Shop Pay vs Shopify?” — now you have your answer.

Shop Pay Installments is a notable feature that allows customers to buy now and pay later. For high-ticket products, this can increase conversion rates.

Shop Pay vs Shopify: What’s the Difference?

Understanding Shop Pay vs Shopify can help you decide whether to keep it enabled.

Feature	Shop Pay	Shopify
What it is	A fast checkout & payment option	An all-in-one e-commerce platform
Core Function	Streamlined checkout	Store creation, product management
Supports Installments	Yes	Depends on the payment gateway
Scope	Limited to checkout experience	Full store setup and management
Optional?	Yes	No (Shopify is your store platform)

If your question is “Is Shop Pay Shopify,” the table above clears it up. You can use Shopify without Shop Pay, but not the other way around.

Why You Might Need to Turn Off Shop Pay on Shopify

Not every store benefits from Shop Pay. Here’s why you might want to turn off Shop Pay on Shopify:

1. Limited Regional Support

Shop Pay works best in North America. If your store caters to other countries, it may not function as intended.

2. Preference for Full Checkout Control

Shop Pay overrides some design elements. Turning it off can give you more control over the checkout experience.

3. Avoiding Installment Payments

Shop Pay Installments can create refund and accounting complexities. Disabling them may simplify operations.

4. Customer Preferences

Your customers may prefer PayPal, Apple Pay, or credit cards. If they’re not using Shop Pay, it might not be beneficial.

5. Simplifying the Checkout Process

Having too many options at checkout may confuse customers. Sometimes less is more.

How to Remove Shop Pay from Shopify (Desktop & Mobile)

To remove Shop Pay as a checkout option on your store:

On Desktop:

• Log in to your Shopify admin dashboard.
• Go to Settings in the lower-left corner.

• Click on Payments.

• In the Shopify Payments section, click Manage.
• Click Manage payment methods.
• In the Shop section, deactivate the Shop Pay option.

• On the Deactivate Shop Pay dialog, click Deactivate.
  

On Mobile:

• Open the Shopify app.
• Tap Store at the bottom menu.
• Tap Settings > Payments.
• In the Shopify Payments section, tap Manage.
• Tap the three dots (⋮), and then select Manage payment methods.
• In the Shop section, deactivate the Shop Pay option.
• On the Deactivate Shop Pay dialog, tap Deactivate.
  

That’s it! You’ve just how to removed Shop Pay from Shopify.

To confirm, try checking out a product and see if the Shop Pay option appears.

What Happens After Removing Shop Pay?

• Customers will no longer see the purple Shop Pay button at checkout
• They’ll use regular checkout methods like credit/debit card, PayPal, or others you’ve enabled
• No change to how you receive payments — just a different user experience for your customers

Alternatives to Shop Pay

If you’re removing Shop Pay, here are other popular payment options on Shopify:

• PayPal Express Checkout
• Stripe (via Shopify Payments)
• Apple Pay / Google Pay
• Manual payments (like bank deposit, COD)

You can control what appears during checkout in Settings → Payments.

Understanding Shop Pay Installments

Shop Pay Installments allow customers to divide their total into multiple payments. These payments can be interest-free for customers but may have extra processing fees for merchants.

If you don’t sell high-ticket items or if you want to reduce refund complications, turning off Shop Pay Installments could be the right choice.

Another reason to disable installments? Some store owners find they attract high-risk buyers. If you value simple, upfront payments, you can turn this off when you remove Shop Pay from Shopify.

Pros and Cons of Shop Pay

Here’s a simple chart that breaks down the benefits and drawbacks:

Pros	Cons
Faster checkout process	Not available in all countries
Increases sales with one-click buy	May not match your brand’s identity
Trusted by returning customers	Shop Pay vs Shopify confusion for new merchants
Offers installment payments	Harder to track payments with installments
Mobile optimized	Limited control over checkout design

When evaluating whether how to remove Shop Pay from Shopify, weigh these pros and cons carefully.

Explore Shop Pay Alternatives

If you choose to turn off Shop Pay on Shopify, don’t worry. There are plenty of trusted alternatives:

• PayPal: Popular worldwide and easy to integrate.
• Apple Pay / Google Pay: Perfect for mobile-first shoppers.
• Stripe: Offers a sleek checkout and flexible setup.
• Credit/Debit Cards: Always essential.
  

These alternatives work great with Shopify and offer more customization in many cases. This can also eliminate confusion for merchants wondering “What is Shop Pay vs Shopify.”

Use PayRules to Create Advanced Payment Rules Without Removing Shop Pay

If you’re not ready to remove Shop Pay completely but still want more control, you can use an app like PayRules by KlinKode. It helps Shopify store owners set advanced payment rules based on conditions like:

• Customer location
• Cart value
• Specific products or collections
• Customer tags
• Shipping zones

For example, you can use PayRules to:

• Disable Shop Pay Installments for orders below $50
• Hide Shop Pay for international customers
• Enable PayPal only for wholesale customers
• Allow credit card payments only for selected products

This lets you customize the checkout experience without disabling Shop Pay entirely. You keep the flexibility of Shop Pay for most customers while controlling who sees what payment methods.

If you want to avoid turning off Shop Pay but need smarter checkout options, PayRules is the solution. It’s easy to set up, doesn’t require Shopify Plus, and gives you full power over payment options.

Optimizing the Checkout Process After Removing Shop Pay

Removing Shop Pay doesn’t mean your checkout has to suffer. Here’s how to keep things smooth:

1. Choose a Fast-Loading Theme

Your theme should be optimized for speed. Slow checkouts can deter customers.

2. Enable Express Checkout Options

Even without Shop Pay, enable PayPal Express or Apple Pay.

3. Use Trust Badges

Add SSL security icons and payment method logos at checkout.

4. Offer Guest Checkout

Don’t force customers to create accounts. Let them buy quickly.

5. Test the Flow

Buy a product from your own store to see how the process feels.

With these tips, removing Shop Pay from Shopify won’t hurt your business. It could even improve the user experience.

Additional Considerations Before Removing Shop Pay

Before you turn off Shop Pay on Shopify, ask yourself:

• Do my customers frequently use Shop Pay?
• Am I seeing an increase in abandoned carts?
• Are installment payments making accounting harder?
• Do I want to streamline my checkout experience?

Understanding the answers will help you make the best decision.

Also, check analytics before and after removal. Measure conversion rates, bounce rates, and checkout completion. If things improve, you made the right choice.

Should You Remove Shop Pay from Shopify?

Shop Pay is great for some stores, but not for all. If you:

• Sell mostly outside the U.S.,
• Want control over checkout design,
• Prefer simpler payment processing,
• Or want to reduce installment-related risks…

Then it might be time to remove Shop Pay from Shopify.

Follow the steps in this guide to disable it safely, test your checkout, and monitor performance. Whether you stick with Shop Pay or explore other options, the goal is always the same: create the best possible experience for your customers.

Now that you know how to remove Shop Pay from Shopify, you can confidently manage your store’s checkout process and make choices that align with your brand’s needs.

Frequently Asked Questions (FAQs)

Q1. Will removing Shop Pay affect my sales?

It depends. Some customers prefer faster checkout. If you offer other convenient options like PayPal or Apple Pay, there’s little impact.

Q2. Can I re-enable Shop Pay later?

Yes. Simply go back to Settings → Payments and re-check the Shop Pay option.

Q3. Is Shop Pay the same as Shopify Payments?

No. Shopify Payments is the backend processor. Shop Pay is just one checkout method.

Q4. Can I disable Shop Pay only for certain products?

Not directly. It’s applied storewide, but you can use custom checkout apps or Shopify Plus for advanced conditions.

Final Thoughts

Removing Shop Pay from Shopify is a quick and easy way to take more control over your checkout process. Whether you’re simplifying options or using external payment providers, Shopify gives you the flexibility to turn it off anytime.

Need help customizing your Shopify store’s checkout experience? KlinKode can help — contact us today.